VanRack fully appreciate that you may have a question regarding your van rack / storage solution or any special requirements / modifications that may need to be undertaken. We’ve therefore provided some FAQs / Frequently Asked Questions along with answers that you may find helpful…
Generic fitting instructions can be downloaded using the links below:
| Item | Description | Notes |
|---|---|---|
 |
3 tier Rack | Bolt only fix |
 |
Tool box Rack | Bolt only fix |
Please contact us if you require more details
If you missed your delivery, here are some handy instructions, we thought these might be helpful as Parcelforce’s website isn’t particularly so.
https://www.vanrack.co.uk/wp-content/uploads/2024/11/Parcelforce_Redelivery_Guide.pdf
The shelving units are packed as fully assembled units with the side panels and Kick plate (when supplied) provided loose. The shelves will then simply need bolting between side panels and the kick plate screw attached ready for installing into the van. Depending on the configuration the product may be supplied in one or more packing boxes.
A full set of fixings is included with each rack including the necessary steel cleats to attach the rack to the van. It is expected that the van be ply lined in order to facilitate easy location of the steel cleats.
For more details, please Contact Us
Yes, we offer a full consultation and design service to tailor products to specific needs. Further details are available on request
A single 3 tier rack weighs between 20kg and 30kg depending on the size.
We aim to ship standard products within 5-6 working days of receiving an order which are shipped by overnight carrier. Sometimes this may be less, however the nature of the business means that at peak times this may fluctuate. We do try very hard to help whenever possible so we suggest.
If you have an urgent requirement please contact us so we can try to help.
Yes, there is the option at checkout to choose to collect, you will be advised by email when your order is complete and ready to collect.
All prices quoted are Inclusive of VAT.
The Saturday delivery is a premium option to cater for customers specific circumstances. Normally unless expressly agreed, an order must be received by Wednesday at 5PM to qualify for a Saturday delivery of the same week. At peek times this may vary and we reserve the right to extend the delivery schedule but will advise accordingly.
Please contact us if you require more details
Ask a question
If you have a question for us that has not covered, please feel free to submit a quick question and we’ll en-devour to answer your query as soon as possible. We may even feature your question on our FAQs page if we feel it would be useful to other customers.